ceramic Plate

Once your order has been dispatched, we will provide a tracking number. We aim to ship all orders within 3-5 business days. If the item arrives and is not defective, we do not accept returns. However, if there is a quality issue, we will gladly offer an exchange or a full refund. Please contact us within 7 days of receipt if you experience any issues. Please note that all of our items are handmade, which means they may have minor variations, such as slight shrinkage, tiny imperfections, or subtle design differences. These characteristics are part of their uniqueness. If such features are shown in the product photos on the website, customers accept these as normal, and such items are not eligible for return. Only defects or issues not shown in the listing will be considered for exchange or refund. Please reach out within 7 days if you have concerns.

If the item arrives and is not defective, we do not accept returns. However, if there is a quality issue, we will gladly offer an exchange or a full refund. Please contact us within 7 days of receipt if you experience any issues.

Once your order has been dispatched, we will provide a tracking number. We aim to ship all orders within 3-5 business days.